Website Terms of Use

About This Website

This website is operated by AMSOIL Australia, the sole authorised importer of AMSOIL products into Australia.

The website provides information about AMSOIL products and applications and allows Australian customers to purchase products online. We also provide vehicle application information, technical product information and other resources intended to assist customers in selecting and using appropriate products.

References on this website to AMSOIL, AMSOIL products, trademarks, product information or technical information may relate to products manufactured by AMSOIL INC. in the United States and supplied in Australia through AMSOIL Australia.

Use of This Website

You may use this website for lawful personal or business purposes, including researching AMSOIL products, identifying suitable applications, contacting us and purchasing products.

You must not use the website in a way that:

• Breaches any applicable law or regulation
• Interferes with the operation, security or availability of the website
• Attempts to gain unauthorised access to the website, accounts or systems
• Introduces malicious code, automated attacks or other harmful material
• Uses website content in a misleading, deceptive or unlawful manner
• Infringes intellectual property or other rights belonging to us or a third party

We may restrict or suspend access to the website where reasonably necessary to protect the website, our customers, our systems or our legal rights.

Website Information

We make reasonable efforts to ensure information published on this website is accurate, useful and current. However, product ranges, specifications, packaging, pricing, availability, technical information and manufacturer recommendations can change over time.

Images are provided for identification and illustrative purposes and may not always show the current packaging, label design, colour or minor product presentation changes.

Where information on this website conflicts with current information supplied by the product manufacturer or a vehicle or equipment manufacturer, the current manufacturer information should be considered before using the product.

If you identify information that appears incorrect or outdated, please contact AMSOIL Australia so we can review it.

Technical & Application Information

References to industry or manufacturer specifications indicate the performance claims or suitability stated for the relevant AMSOIL product. They should not automatically be interpreted as formal manufacturer approval unless the product information specifically states that an approval has been granted.

Service intervals, extended drain intervals and maintenance recommendations are also application-specific. Follow the requirements applicable to the particular product, vehicle or equipment and take account of operating conditions and warranty requirements.

If you are uncertain about an application, contact us before using the product.

Pricing & Product Availability

Prices displayed on the AMSOIL Australia website are in Australian dollars unless otherwise stated.

We may update prices, promotions, product availability and product information from time to time. A product appearing on the website does not necessarily guarantee that stock is immediately available.

Some products or pack sizes may be supplied by special order and may be subject to different lead times, freight arrangements or pricing.

If a material pricing or catalogue error affects an order, we will contact you before proceeding where reasonably practicable. Nothing in this section limits any rights you may have under Australian Consumer Law.

Orders

Placing an order through the website constitutes an offer to purchase the products included in that order.

We may need to verify payment, product availability, delivery information or other order details before an order can be fulfilled.

We may decline or cancel an order where reasonably necessary, including where a product is unavailable, an obvious pricing or catalogue error has occurred, payment cannot be verified, delivery cannot reasonably be completed, or we reasonably suspect fraudulent or unlawful activity.

If we cancel an order after payment has been received and no alternative arrangement is agreed with you, the amount paid for the cancelled goods will be refunded.

Delivery

AMSOIL Australia ships orders throughout Australia using appropriate freight, courier and postal services.

Delivery estimates are provided as a guide and may be affected by destination, product availability, carrier delays, public holidays, weather events and other circumstances outside our reasonable control.

Certain lubricants, chemicals, bulk products or unusually large items may be subject to specific freight restrictions or delivery arrangements.

Please ensure the delivery information supplied with your order is accurate. Additional costs caused by an incorrect or incomplete delivery address may be payable by the customer where permitted by law.

Returns, Refunds & Consumer Guarantees

Returns and refunds are handled in accordance with our Returns & Refunds Policy and applicable Australian law.

Our voluntary change-of-mind return conditions are separate from your statutory rights. Conditions such as return periods, original packaging requirements or unopened seals do not limit rights that apply where goods fail to satisfy a consumer guarantee under Australian Consumer Law.

Customer Accounts

If you create an account on the website, you are responsible for keeping your login details confidential and for taking reasonable steps to prevent unauthorised access to your account.

Please notify us if you believe your account has been accessed or used without authorisation.

Trade, wholesale or other commercial accounts may be subject to additional pricing, payment or supply terms agreed separately with AMSOIL Australia.

Intellectual Property

Unless otherwise indicated, the content of this website, including text, graphics, layouts, product information, photographs, logos and other materials, is owned by, licensed to or used with permission by AMSOIL Australia or the relevant rights holder.

AMSOIL names, logos, product names, trademarks and other brand assets are the property of AMSOIL INC. or their respective rights holders and are used in connection with the authorised supply of AMSOIL products in Australia.

Website content may be viewed and used for ordinary personal or internal business purposes. You must not reproduce, republish, commercially exploit or materially modify protected website content without permission from the relevant rights holder, except where permitted by law.

Third-Party Websites & Services

This website may contain links to websites, tools or services operated by third parties, including vehicle-information providers, payment providers, manufacturers or other external resources.

Third-party websites are controlled by their respective operators. We are not responsible for their availability, content, security or privacy practices.

A link to an external website does not necessarily constitute an endorsement of all information, products or services available through that website.

Liability

To the extent permitted by law, AMSOIL Australia is not responsible for loss arising solely from misuse of this website, reliance on information that has been superseded or materially altered by circumstances not disclosed to us, or use of a product contrary to its instructions or applicable manufacturer requirements.

Nothing in these terms excludes or limits liability, consumer guarantees or remedies where doing so would be unlawful.

Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Website Terms of Use from time to time to reflect changes to the website, our products and services, business practices or applicable law.

The current version will be published on this page and applies to use of the website from the time it is published.

Governing Law

These Website Terms of Use are governed by the laws applicable in New South Wales, Australia.

Nothing in this section restricts any right you may have to bring a claim or exercise a remedy in another jurisdiction where applicable Australian law provides that right.